Do your rates include tax and breakfast?

We also advise whether or not breakfast is included. We always show the final hotel price upfront so that there will be no surprise charges when you enter your credit card details. The price you see on the search results page is the price you pay.

Why do I need to enter the age of my child?

The policy regarding child discounts varies from hotel to hotel. This is why, when you are searching for hotels, we ask you for the number of children who will be staying with you and their ages at the time of travel. All discounts are applied to the total price quoted.

Do I receive a hotel voucher for my booking?

Yes, by email. You need to print this booking confirmation voucher and take it with you to present to the hotel when you check in.

If the confirmation email does not arrive or I lose my booking voucher, how can I print a copy of the voucher?

Go to the Access My Account section on the site. There you will be able to retrieve and print the details of your booking.

How do I know if my hotel reservation is confirmed?

Once you' ve completed your hotel booking, your reference number will be displayed on the screen. We will also email you your booking confirmation, which will show your complete itinerary and your reference number. This email also includes a voucher to be printed and presented to your hotel on arrival as proof of your reservation.

Do I need to confirm my booking with the hotel directly?

No. The booking confirmation voucher printed from our site is all you need.

Why do I have to include my mobile phone number when I register ?

It is important that we know your mobile phone number, especially if you have reserved an airport transfer or a hire car at the airport, so that the person awaiting your arrival at the airport at the 'Meeting Point' can get in touch with you in the event of any difficulty.

Can I reserve the transfer from the airport together with the accommodation?

Yes, once you've reserved your accommodation you can proceed to reserve your airport transfer without having to re-enter details such as dates, address of the establishment, etc. You can make a single payment for your self-designed holiday package including accommodation and transfer in the 'My Account' section.

Is it possible to reserve accommodation, airport transfer, car rental and travel insurance with a single payment ?

Yes, you may reserve as many services as you wish. Prior to paying for a service, you have the option of placing it in the 'My Account' section, where, in addition to being able to consult the price of all the services selected, you can create your own holiday package and pay the required deposit for each service in a single, safe transaction.

Who do I contact if I need help?

Unlike other hotel booking sites, sunbreakers offers you a 24 hours call centre. The call centre can be consulted at any time of the day or night should you have any concerns upon arrival at your accommodation, or for any other queries regarding existing reservations. The contact phone number is 0034971 706107.